Swansea
SA1, SA2, SA5City Centre, Marina and Maritime Quarter, St Thomas, Port Tennant, Townhill, Mayhill, Brynmill, Uplands, Sketty, Singleton, Mount Pleasant, Manselton, Cwmbwrla, Brynhyfryd, Treboeth, Fforestfach, Landore, Killay, Dunvant.
Swansea Appliance Repairs
Appliance repair in Swansea, Mumbles and the Gower
Washing machines, tumble dryers, ovens, hobs, cookers, cooker hoods, fridge freezers and dishwashers, repaired in your home by our own Gas Safe registered engineers, from the Marina to the Gower.
Rated Excellenton Google
£70 + VATRepairs from
Gas Safe registered engineersRegistration number 596103- Which? Trusted Trader
- Rated Excellent on Google
- Our own employed engineersDBS checked, with manufacturer training
Repairs
What can we fix for you?
Choose an appliance to see the faults we deal with and what is safe to check first.
Washing machine repair
Spin or drain faults, leaks, error codes and doors that won't open.
Tumble dryer repair
No heat, long drying times, a drum that won't turn, or a hot smell.
Oven repair
Oven not heating, element or fan faults, door and glass, fuse trips.
Hob repair
Gas and electric hobs: rings not lighting, clicking, knobs stuck.
Cooker repair
Freestanding and range cookers, including the hob, oven and grill.
Cooker hood repair
Extractor hoods with a dead fan, dim lights or clogged filters.
Fridge freezer repair
Fridge not cooling, freezer not freezing, ice, or odd noises.
Dishwasher repair
Poor cleaning, standing water, drying faults, leaks and error codes.
Local to Swansea
Swansea appliance repairs, from our own engineers
Swansea Appliance Repairs is the Swansea service of Electrical & Gas Care Ltd. We have been repairing domestic appliances since 2012, and every repair is done by an engineer we employ ourselves, DBS checked and trained in-house and by the manufacturers.
Swansea homes are a real mix: flats around the Marina, terraces in Uplands and Brynmill, family houses in Sketty and Killay, and cottages and farmhouses out across the Gower. Whichever you live in, tell us the make, the model and what the appliance is doing, and we will quote before we book your visit.
- £70Repairs from, plus VAT, quoted first
- 90Day guarantee on every repair
- 1 or 2Day visits, where we can
- 596103Gas Safe registration number
Domestic & General customers can raise a claim direct with us.
How it works
Three steps to a working appliance
Call or book online
Tell us the appliance, the make and what it is doing. We give you a quote before we book anything.
We come to you
One of our engineers visits your home, same day or next day where we can. Let us know about stairs, a flat or parking when you book.
Fixed and guaranteed
We aim to finish most repairs in one visit, and every repair carries a 90-day guarantee.
Customer reviews
What customers say on Google
Rated Excellent on Google
Real reviews from our Google listing, shown with first name and initial.
I’ve used this company a number of times. Customer service is brilliant and I must mention Nikki. The engineers are always on time and carry out professional work. No hesitation in recommending them.
Can't fault EGC. They were very prompt at replying to my emails. Steve who came and fixed our oven was very friendly and efficient.
Friendly staff. Engineer turned up within time frame. Repair completed without mess and appliance tested before leaving. Would highly recommend this company. Another number for my contact list.
This team certainly knew how to sort out problems and got the job done promptly. I will certainly recommend them to others
The service I got was amazing - professional, friendly and incredible value for money. I would thoroughly recommend using the services of Electrical & Gas Care. They are now my go-to provider!!
An excellent service which was reasonable and efficient. I would definitely use this company again. Thank you for sorting out my oven!
I am so pleased with the service provided. My machine is working perfectly now. Technician Mike was thorough and thoughtful. The end test was particularly reassuring.
Amazing service and communication. My SMEG oven repair wasn’t straightforward. EGC didn’t give up and explored every avenue until it was working again. I can’t recommend enough…. Great team, exceptional service… thank you…
I’ve used EGC a couple of times now and the standard of work has always been excellent. Lloyd, one of their engineers, is very knowledgeable and professional but friendly as well so would highly recommend this company.
Repaired SMEG oven element. Excellent service, identified the fault, sourced the required parts and fitted same all within a short time frame. Great service.
I’m so pleased with the communication and the service received from EGC. I couldn’t have asked for anything to be done differently. Wes was great. Thank you.
Was recommended by a friend. They came out, diagnosed faulty gas cooker and returned once the part was in stock to repair. Would happily recommend and use again.
Alec came and fixed our washing machine machine under warranty from Hotpoint.He very good a credit to your company.Would have no hesitation in recommending you.
Really pleased. Engineer came on time and fixed the issue within 15 minutes. Really professional. Would highly recommend!!
Wayne was delightful. Very polite & talkative . His professionalism showed immediately. The problem was soon resolved. Thank you for such outstanding customer service Sean
Prompt reply to my enquiry. The diagnosis and repairs were carried out quickly and efficiently. I would recommend this company.
Jordan came today to repair my Smeg fridge-freezer. He arrived on time and quickly diagnosed the problem. He was very polite and professional and cleaned up the small amount of water that came out of the freezer. It's all working perfectly now. Thanks to Jordan and Liz in the office at EGC. 100% recommend this family run business for prompt service at a reasonable cost !!
Brilliant service by ECG. Went out of their way to complete a job that was past over to them from hotpoint. The engineer was very polite and helpful. Would 100% recommend them and would definitely use them for other repairs.
Speedy response to my appliance breakdown. Fixed labour cost, friendly and competent engineers. My oven is working again, time for cake!
Highly recommend this company, all the staff & Richard the engineer very helpful, we have already recommended them to a friend.
Very speedy and efficient. Would recommend and use again.
Very professional efficient and polite service
Arrived on time Very friendly Found and fixed problem
Repaired our washing machine, amazing service 👍
They arrived on time and repaired my cooker within 10 minutes
Lloyd is always very punctual, friendly and efficient.
Quick efficient service. Repaired my range in no time at all, thank you Wes, will recommend.....
Wayne the engineer was polite and professional, turning up on time and keeping us informed
Professional, helpful and on time. Very pleased with their work and will happily use them again.
Kept me informed of arrival time, friendly engineer who fixed my machine efficiently.
A very good job:- Promptly, expertly and politely carried out. Thanks.
Excellent service, explained issues, how it was fixed and addressed any tidying up too!
The most helpful and obliging young man. A delight to have here repairing my fridge/freezer. Would use again!!
Mike the engineer's punctuality, friendliness, and professionalism were commendable.
Excellent service on time engineer very polite
Brilliant guy ( Wayne ) Top man. Knew exactly what he was about! Very professional. On time & very positive.
The receptionists were helpfully, caring and brilliant. The engineer, Lee, was superb.
The engineer was polite and explained everything in detail what he was doing in respect to repairing my washer/ dryer
The gentleman were polite friendly and courteous. My oven was fixed quickly. Very happy with the service
Where we work
From the Marina to the Gower
Our engineers cover every Swansea postcode, the whole of the Gower, Gorseinon and the west, and Morriston and the Swansea Valley. Our head office is in Caerphilly Business Park, and the engineers travel to you.
Mumbles and the Gower
SA3Mumbles, Oystermouth, Langland, Newton, Caswell, Bishopston, Pennard, Parkmill, Reynoldston, Port Eynon, Oxwich, Rhossili, Llangennith, Llanrhidian, Llanmadoc, Knelston, Penrice, Nicholaston.
Gorseinon, Loughor and the west
SA4Gorseinon, Gowerton, Loughor, Penclawdd, Crofty, Llanmorlais, Three Crosses, Pontlliw, Pontarddulais.
Morriston, Clydach and the Swansea Valley
SA6, SA7, SA8, SA9Morriston, Clydach, Llansamlet, Birchgrove, Glais, Pontardawe, Alltwen, Ystalyfera, Ystradgynlais.
Postcodes we cover
- SA1
- City Centre, Marina and Maritime Quarter, St Thomas, Port Tennant, Townhill, Mayhill, Mount Pleasant and Landore
- SA2
- Uplands, Sketty, Singleton, Brynmill, Killay and Dunvant
- SA3
- Mumbles, Oystermouth, Langland, Newton, Bishopston, Pennard and the whole of the Gower
- SA4
- Gorseinon, Gowerton, Loughor, Penclawdd, Three Crosses, Pontlliw and Pontarddulais
- SA5
- Manselton, Cwmbwrla, Brynhyfryd, Treboeth, Fforestfach and Waunarlwydd
- SA6, SA7
- Morriston, Clydach, Llansamlet, Birchgrove and Glais
- SA8, SA9
- Pontardawe, Alltwen, Ystalyfera and Ystradgynlais
- SA10 to SA13
- Neath, Skewen, Briton Ferry, Port Talbot, Aberavon and Cwmavon
- SA14 to SA18
- Llanelli, Burry Port, Kidwelly and Ammanford
Also coveringNeathPort TalbotLlanelliAmmanfordBurry PortKidwellySkewenBriton FerryBridgendPorthcawl
Not sure we reach you? Call us on 029 2088 5355, or see every area we cover.
Official partners and authorised agents
Approved to repair the brands you own
We are official partners and authorised service agents for Samsung, Whirlpool, Indesit, Hotpoint, Beko, Smeg, Rangemaster, Hoover, Haier and Candy. We also work with Domestic & General, and we repair every other major make too.
See every brand we repair → Domestic & General customer? Raise your warranty claim direct with us →
Our team
Our own engineers, on the road to Swansea
Every repair is done by an engineer we employ, trained by us and by the manufacturers, and checked by the DBS. Our vans leave our head office in Caerphilly Business Park and work across Swansea, Mumbles, the Gower and the valley.
Repair advice
Helpful reading before you book
Easy-to-follow guides on common breakdowns, with the safe checks to make before you ring us.
Washing machines
Washing Machine Smells? How to Clean It and Stop the Odours Coming Back
A smelly washing machine is usually mould and residue in the seal, drawer and filter. Here is how to deep clean it and keep it fresh.
Read the advice →
Fridge freezers
Freezer Repairs: Troubleshoot, Fix and Prevent Common Problems
Noisy, icy or not cold enough? The common freezer faults, what you can safely check, and when to call an engineer.
Read the advice →
Cookers
Gas Cooker and Hob Safety: Warning Signs and Annual Checks
The warning signs of an unsafe gas cooker or hob, why an annual check matters and what to do if you smell gas.
Read the advice →Questions
Appliance repair in Swansea: your questions
Can’t see your question? Call us on 029 2088 5355 and we will help.
Do you cover Mumbles and the Gower?
Yes. We cover every Swansea postcode, including Mumbles, Langland, Bishopston and Pennard, and the whole of the Gower peninsula (SA3), as well as Gorseinon, Loughor and Pontarddulais (SA4) and Morriston, Clydach and the Swansea Valley (SA6 to SA9). Use the postcode checker on this page, or call us if you are not sure.
How much does an appliance repair in Swansea cost?
Repairs start from £70 + VAT. The final price depends on the appliance, the make and the fault, so tell us what has gone wrong and we will give you a quote before we arrange a visit.
Where are you based, and does that mean a longer wait?
Our head office is in Caerphilly Business Park and our engineers travel to you. Same-day and next-day visits are offered where possible, depending on availability, and when you call we will tell you the earliest visit we can offer in Swansea.
I live in a flat, or a long way down a country lane. Does that matter?
It helps if you tell us when you book. A flat with stairs or no lift, a narrow lane, or a house that is hard to find are all things our engineer can plan for.
Do you repair built-in appliances?
Yes. We repair built-in and integrated appliances as well as freestanding ones. Tell us which you have, with the make and model, when you call.
I have a Domestic & General plan. Can I claim through you?
Yes. Domestic & General plan holders can raise a claim direct with us. We raise it on your behalf and one of our own engineers carries out the repair. Call 029 2088 5355 or send your plan details through the booking form.
Which brands do you repair?
We are official partners and authorised service agents for Samsung, Whirlpool, Indesit, Hotpoint, Beko, Smeg, Rangemaster, Hoover, Haier and Candy, and we also repair AEG, Bosch, LG, Miele, Siemens, Zanussi and other major makes.
Is the repair guaranteed?
Yes. Every repair we complete is guaranteed for 90 days.
Are your engineers Gas Safe registered?
Yes. Electrical & Gas Care is Gas Safe registered, number 596103, and our engineers are our own employees: DBS checked and trained in-house and by manufacturers.
Should I repair my appliance or replace it?
It depends on its age, the make and what has failed. Ask us for a quote first, then compare it with the price of a replacement.
Book a repair
Tell us what's wrong
Send the details and we'll come back to you with a quote and a visit time. For the fastest answer, call.
Call us on029 2088 5355
Phone lines open: Mon–Thu 8:30am–4:30pm, Fri 9:00am–4:30pm
Electrical & Gas Care Ltd, 5a Penty Newydd, Caerphilly Business Park, CF83 3GS
Rated Excellenton Google
Rated ExcellentWhich? Trusted Trader